Kitchen Renovations: What is most likely to go wrong & how to troubleshoot
There are many moving parts and people involved in kitchen renovation. While careful planning and hiring professional contractors can minimize the risks, here are some common issues we hear from our customers:
Budget Overruns: Kitchen renovations can be expensive, and it's easy to go over budget, especially if unexpected issues arise or if there are changes to the initial plan.
Be sure to read all estimates and invoices - twice! Everyone makes mistakes
Lock in pricing at the time of purchasing or contract signing if possible
Decide on your needs vs. wants before starting
Plan and budget ahead for add-ons, up-charges, fees, and the inevitable “whoopsies”
Delays: Renovation projects often encounter unexpected delays due to various factors, such as material delivery delays, permit issues, or unexpected structural problems that need to be addressed.
Keep a working calendar of delivery dates with notes
Make notes on invoices about turnaround times and lead times
Don’t wait for the call - follow the 1, 1, 3, 24 rule - Confirm dates starting 1 month out followed by calling, 1 week out, 3 days out, and finally 24 hours prior
Incorrect Measurements or Design Mistakes: If measurements are inaccurate or design plans are flawed, it could lead to misfitting cabinets, appliances, or countertops, causing delays and additional costs.
The saying goes, “Measure twice, cut once”
Buy yourself a decent and accurate tape measure to ensure you are getting the same numbers as your contractors
Buy lots of tape measures! Keep one in your car, your purse, your office - it will come in more handy! Never rely on or buy based on what you “think”
Water or Structural Damage: During demolition or construction, hidden water damage or structural issues might be uncovered, necessitating costly repairs.
Please, please, please - do a home inspection prior to buying
Contractor Issues: Hiring unreliable or inexperienced contractors could lead to subpar workmanship, delays, or disputes during the project.
Not all internet reviews are created equal or by actual humans. Ask for referrals from people you know or people you’ve worked with. Don’t know anyone? Ask your plumber what election they recommend or ask suppliers you're working with for recommendations on who they like to work with.
Treat this project as a business decision - This is not the time to help out someone’s friend-of-a-friend. By the end of the project, this person will know the ins and outs of your home better than you. Hire a professional that you are comfortable speaking with AND returns your calls/texts from the very beginning.
Ask about their current workload - Does the contractor have other jobs? Are you comfortable being a small project that is going to get fit in between larger jobs? Ask how and when they anticipate getting the work done.
Changes in Scope: Frequent changes to the project's scope can lead to delays, additional expenses, and confusion among contractors.
You may have the prerogative to change your mind - but it can cost you. Avoid reaction decisions by following Dad’s advice, “Come to a decision and live with that choice for 24 hours before sharing” - then you will know how it will sit with you after it’s made.
Appliance or Fixture Problems: If appliances or fixtures are not installed correctly, it can result in malfunctions or the need for replacements.
Expect things to break. The life expectancy for home appliances is about 8 years. Before you purchase, be sure to understand who and when to call for help. Be sure to ask what is covered by warranty and what would cause that warranty to be voided.
Permit Problems: Not obtaining the necessary permits or failing to comply with building codes can result in fines or the need to redo certain aspects of the renovation.
Do the leg work yourself: Check with your local municipality or building department to determine the specific requirements for your project. Each municipality has its own set of regulations and permit application processes. Some smaller projects may not require a permit, but it's always better to check beforehand to ensure compliance with local laws and safety standards. Failure to obtain the necessary permits can result in fines and other legal issues.
Communication Breakdown: Lack of effective communication between homeowners, contractors, and designers can lead to misunderstandings and unsatisfactory results.
Ask them, “What is the best way to contact you?”
Tell them, “This is how and when you can reach me”
Write it down. Work schedules, lists, decisions on fixtures & furnishes - make a copy for everyone
Make it clear who is the decision maker - ex. “my partner will have the final say on paint color”
Make it clear who will be paying the bills to whom and when payment is expected to be received
To minimize the chances of these issues occurring, it's crucial to work with reputable professionals, have a detailed plan in place, set a realistic budget with contingency funds, and communicate openly with all involved parties throughout the renovation process. Additionally, being prepared for unexpected challenges and having a flexible mindset can help you navigate any issues that may arise.
